Terms and Conditions

Effective Date: April 22, 2025

Introduction

Welcome to Nuwell AI, your trusted partner in achieving a healthier lifestyle through advanced AI-powered tools for calorie tracking, personalized food recommendations, and fitness tracking. By using our services, including our mobile app and website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Nuwell AI (the "Service"), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.

2. User Account

3. Use of Service

4. Data Collection and Use

As outlined in our Privacy Policy, we collect and use certain data to enhance your experience with Nuwell AI. This includes, but is not limited to, your personal information, health data (e.g., food logs, exercise routines), and device information. By using Nuwell AI, you consent to the collection, storage, and processing of this data as described in our Privacy Policy.

5. Calorie and Food Recommendations

The calorie and food recommendations provided by Nuwell AI are powered by AI and machine learning. These recommendations are based on data provided by you (e.g., age, activity level, dietary preferences) and are intended to support healthy lifestyle choices. Nuwell AI does not guarantee that any recommended food or calorie intake will be appropriate for your specific health conditions. Always consult with a healthcare professional before making significant changes to your diet or exercise routine.

6. Subscription Plans

Nuwell AI offers both free and paid subscription plans. The paid plans may include additional features such as advanced calorie tracking, personalized recommendations, or extended access to data history. By subscribing to a paid plan, you agree to the pricing, payment, and billing terms specified on the platform. Subscription fees are non-refundable except where required by law.

7. Payment Terms

If you choose to subscribe to a paid plan, you agree to provide accurate billing information and authorize Nuwell AI to charge the applicable fees. We use third-party payment processors for transactions, and you agree to abide by their terms of service.

8. User-Generated Content

You may have the ability to post or upload content to the Service (e.g., food logs, activity data). You retain ownership of your content but grant Nuwell AI a license to use, display, and distribute such content within the Service. You agree not to upload content that infringes on the rights of others or violates these Terms and Conditions.

9. Termination

Nuwell AI reserves the right to suspend or terminate your access to the Service at our discretion, without prior notice, for any reason, including but not limited to violation of these Terms and Conditions, engaging in harmful or unlawful behavior, or requesting data deletion (if applicable laws permit). Upon termination, your access to premium features may be revoked, and any outstanding fees may still be due.

10. Disclaimer of Warranties

Nuwell AI provides the Service "as is" and does not make any warranties, express or implied, about the Service's reliability, accuracy, or availability. We do not guarantee that the Service will meet your specific needs, and we disclaim any responsibility for loss of data, delays, or errors in the Service.

11. Limitation of Liability

To the maximum extent permitted by law, Nuwell AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, even if we have been advised of the possibility of such damages. This includes, but is not limited to, loss of data, lost profits, or interruption of service.

12. Indemnification

You agree to indemnify, defend, and hold harmless Nuwell AI, its affiliates, officers, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Changes to Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time. If we make significant changes, we will notify you via the app, website, or email. It is your responsibility to review these Terms periodically.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from or related to these Terms shall be resolved in the courts of Nigeria.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at the Nuwell AI Contact Us Page.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Nuwell AI regarding your use of the Service and supersede all prior agreements or communications.

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